{"id":2119,"date":"2021-01-07T11:11:32","date_gmt":"2021-01-07T10:11:32","guid":{"rendered":"http:\/\/procapital-wp.waas.arkea.fr\/notre-expertise\/"},"modified":"2022-03-31T10:34:50","modified_gmt":"2022-03-31T08:34:50","slug":"our-expertise","status":"publish","type":"page","link":"http:\/\/procapital-wp.waas.arkea.fr\/en\/our-expertise\/","title":{"rendered":"Our expertise"},"content":{"rendered":"\t\t
Our clients benefit from the expertise of our teams, the performance of our tools, as well as the support in adapting to regulator, fiscal and market developments.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t ProCapital offers a wide range of services to meet all the needs<\/b> of an organisation with <\/span>a rather demanding client<\/strong> base<\/strong> subject to\u00a0increasing and evolving regulatory demands.<\/strong><\/p> ProCapital has in-depth expertise in the products and markets in which individual clients or their portfolio managers are active:<\/strong> equity and bond markets, savings bonds, mutual funds, Euro Medium Term Notes (EMTNs), Innovation mutual funds (FCPIs), unlisted securities or option derivatives.<\/span><\/p> ProCapital has as strong expertise in the custody and the related management of securities accounts<\/strong> taking into consideration the fiscal characteristics of the underlying customer and asset classes:\u00a0<\/span><\/p> ProCapital providees its clients with a completely integrated and scalable Front-to-Back platform<\/strong>.<\/p> Our platform, mainly developed in-house, is fully scalable and allows our clients to benefit from operational excellence, continuous compliance<\/strong> of our platform and special attention to the quality of our tools<\/strong>.<\/p> For its IT production, ProCapital relies on services provided by Cr\u00e9dit Mutuel Ark\u00e9a aligned with the highest market standard<\/strong>s\u00a0in terms of performance and resilience.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t In order to ensure the quality of the service delivered, ProCapital guarantees all its clients a preferential everyday relationship.<\/span><\/p> This customer relationship, based on a partnership model<\/strong>, is built on two complementary axes.<\/span><\/p> On one hand, ProCapital ensures a clear governance<\/b> of the relationship:<\/span><\/p>Expertise<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
Services designed to meet all your needs<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
PERFORMANCE<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
An integrated and scalable platform adapted to all your needs <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
Transparency<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
A preferential customer relationship throughout the service<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
On the other hand, the implementation of Service Level Agreements (SLAs)<\/b> contractually fixing the expected level of service on all aspects of the service provision.\u00a0<\/span><\/p><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t